Solemn Vale - Ready To Ship
over 2 years ago
โ Thu, May 30, 2024 at 02:53:21 PM
Hi Folks,
After what feels like an eternity, Solemn Vale is ready to be shipped for US, UK and Rest of World. YaY!!!
While it's great news that all the books are all ready to ship, some of the inbound shipment for the US is currently missing in transit. The shipping agent believes they are likely still on the East Coast. I'll keep folks informed. I am staying positive that they'll show up soon.
There are a couple of points below covering the current status.
UK and Rest of World Deliveries
+ All product is received and will be processed in the next week or two based on the schedule of our fulfilment partner.
US Deliveries
+ All books, narrator screens and character journals received.
+ Missing in transit are dice, cards, journals and maps.
+ All books will be processed and shipped out to backers ASAP over the coming week or two. + I am processing the US shipments myself and will be doing the orders in daily batches.ย
+ A follow up shipment will go out to those who ordered Add-Ons once we locate the MIA cartons.ย
Retail Orders
+ I'll be in touch with retailers to finalise.
If you've had any issue with updating your final address, please send me a DM on Kickstarter or an email to [email protected] and I'll update the system for you accordingly.
Big thanks for everyone's patience as we get this project over the finish line.
Link below to the BackerKit store for those who might still want to get a physical copy.
ORDER HERE
Thanks and regards,
Mark
Solemn Vale - Shipping Timelines - Update
over 2 years ago
โ Sun, May 19, 2024 at 11:25:06 PM
Hi Folks,
The final delivery address reminders were sent out last week as we are close to getting the books out to backers. That said, I am kind of in limbo right now on actual date.
For full transparency, below are two snapshots from my inbox. The Shipping Agent is having a hard time getting updates from the Freight Forwarder. The product arrive at port in New York over a month ago and should have been delivered to me a couple of weeks ago, at the latest.
It's extremely frustrating but there is nothing much I can do right now to speed things up other than push them for details. Hopefully the Freight Forwarder gets their act together and provides an update on delivery.ย
If you were having any issues with updating your current address in BackerKit, or will be moving in the coming weeks, please send me a direct message on KS with the correct address and I'll update accordingly.
I'll keep everyone updated on the progress.
Thanks and regards,
Mark
Solemn Vale - Shipping Timelines
over 2 years ago
โ Wed, Apr 03, 2024 at 03:45:25 PM
Hi Folks,
Short update to keep everyone informed. Vessel confirmed ETA at port in New York is 09-Apr-2024. Our freight forwarder has still to confirm the trucking timelines to Los Angeles but it should be around an additional week or so from when it arrives in NYC. Once I have that confirmation of final ETA in LA I'll start the process of finalizing delivery addresses.
Thanks and regards,
Mark
Solemn Vale - Shipping Timelines
over 2 years ago
โ Sun, Feb 25, 2024 at 10:32:51 PM
Hi Folks,
We've got the confirmation from the printer that the books for the US backers will arrive in California around 14-Apr-2024. The UK and Rest of World orders will arrive sooner at our UK based fulfilment partner, Spiral Galaxy, so we might see those order start shipping out to backers a little earlier.
With that in mind, I'll be starting the process of finalising delivery addresses for all backers. In the next week to 10 days, I'll be sending out the final reminders to make sure your shipping address is up to date. You'll receive a link to the BackerKit in the reminder where you can adjust the address as needed. If you have any issues with that, please let me know and I can assist accordingly.
Really excited to get the book out to backers and thanks for the continued patience. Once the shipments arrive they'll be going out to backers ASAP.
Thanks and regards,
Mark
Solemn Vale - Production Proof Approvals
over 2 years ago
โ Sat, Jan 27, 2024 at 05:03:50 PM
Hi Folks,
The production proofs arrived for pre-shipment approvals. I will be doing the final quality checks this weekend before confirming with the printer that the product can be booked onto vessel/truck for departure early-Feb-2024. I have to say, the books look very nice and the printer did a lovely job.
Now it's just playing the waiting game for the pallets to be loaded and shipped to their respective distribution centers.ย
I'll keep folks updated, as always, on the progress but again, not much to be done at this point other than wait for the product to ship and arrive. There is no one on this great big ball of rock and water that wants this product to ship out to backers ASAP so I appreciate the patience as we get over the final hurdle.
I thank everyone for their support and can't wait to get these books out to everyone.
Thanks and regards,
Mark
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